Last updated: October 26, 2025

OM AWAY LTD (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit om-away.com (the “Website”).

1. Who We Are

Company name: OM AWAY LTD
Company number: 16807611
Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Website: https://om-away.com
Email: contact@om-away.com

OM AWAY LTD is the data controller for the purposes of the UK General Data Protection Regulation (UK-GDPR) and other applicable data-protection laws.

2. Information We Collect

  • Personal information you provide (e.g., name, email) when you subscribe, contact us, or submit forms.
  • Technical information (IP address, browser, device, operating system) and usage data collected via cookies and analytics.
  • Transactional/affiliate data when you click through to third-party partners to inquire or book.
  • Communications data from emails or forms.

3. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve the Website and our services;
  • Respond to enquiries and provide requested information;
  • Send newsletters or marketing communications (only if you opt in);
  • Analyse site usage and improve user experience;
  • Comply with legal obligations.

4. Legal Basis for Processing

We process data on one or more of the following grounds: consent, contractual necessity, legitimate interests (e.g., analytics, site security, marketing to existing users), and legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enable functionality, measure performance, and understand visitor behaviour. You can control cookies via your browser settings. For details, see our Cookie Policy (link to your cookie page).

6. Sharing Your Information

We may share data with trusted service providers strictly as needed, including:

  • Hosting, analytics, and email service platforms;
  • Affiliate/booking partners when you follow a link or make an enquiry;
  • Authorities where required by law.
    We do not sell your personal data.

7. International Transfers

Your data may be transferred and processed outside the UK/EEA. Where this occurs, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

9. Your Rights

Subject to applicable law, you may:

  • Request access to your data;
  • Request correction or deletion;
  • Withdraw consent (where processing is based on consent);
  • Object to or restrict certain processing;
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact contact@om-away.com.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss.

11. Third-Party Links

Our Website may include links to external sites (including affiliate links). We are not responsible for their content or privacy practices. Please review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

OM AWAY LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
📧 contact@om-away.com